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Return & Refund Policy
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Within 30 days of delivery, we will refund the full amount paid for new, unopened items - minus the shipping cost.
Prior to returning any product, you must obtain authorization via email: support@ocitub.com or phone: (949) 402-8337.
OCITHUB will pay the return shipping cost for an incorrect or defective item; then ship the correct item through an upgraded shipping method. Customers can expect to receive their refund within 2-4 weeks. This time frame estimate considers the return shipping transit time, an authorization check, and your refund processing time. Refunds are only issued via the original form of payment.
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We offer no return on any of Software Products than has been activated.
QuickBooks Software Products come with No Warranty and a No Refund Policy only exchange.
We offer free remote support for product installation if required.
*If your product is defected, we will replace it with the same product at no additional fee.
We Offer Free Support on Installation.